Business Coaching for Plumbers
Vancouver’s Trusted Business Coach for Contractors & Trades
Achieve Real Business Growth in Just 90 DAYS
Coaching for Plumbers to Build a Profitable Plumbing Company That Runs Without You
If you’re tired of 60+ hour weeks, constant emergencies, and profits that don’t match your effort, you’re not alone. Business coaching for plumbers helps you install the systems, leadership, and financial controls that turn chaos into control. We help plumbing business owners scale revenue, improve margins, and build a team that can execute without you being the bottleneck.
At Starfish Coaching we coach plumbers and plumbing contractors, including residential plumbing contractors, on pricing both kinds of work properly, on how calls are booked and dispatched, and on a weekly rhythm that lets the office run the schedule so you are no longer the dispatcher. Eric Lee works with you directly.
Not sure where to start? Our Business Health Check is a great first step to assess where your business stands.
Why Plumbers Need Business Coaching to Scale Smarter, Not Harder
Most plumbing owners do not have a skills problem. They have a phone problem: every price, every booking and every emergency still ends up with them.
Plumbing demand comes in waves. A cold snap or a run of hot-water failures fills the board for a few days, then the calendar thins out and the crews that were stretched last week are waiting for work. Without a plan for the quiet days, owners say yes to every call, underprice the urgent ones and run technicians ragged. With one, emergencies are priced for what they are, maintenance and renovation work fills the gaps and the office knows what it can promise.
- Predictable workflows for service and installs
- Strong pricing and margin discipline
- Team accountability (so you stop babysitting)
- Clear roles for office, dispatch, and field
- A growth plan that doesn’t depend on “more emergencies”
How Our Plumbers Business Coaching Program Works
Discovery Call
Strategic Planning
Regular Coaching Sessions
Outcome Evaluation
Tired of Doing Everything Yourself? It’s Time to Scale Smarter.
What Business Coaching for Plumbers Helps You Fix
Stop the Chaos & Create a Company That Runs on Systems
Increase Profit Without “Just Doing More Jobs”
Build a Reliable Team That Takes Ownership
Grow Beyond the “Owner-Operator Ceiling”
Who This Plumbers Coaching Is Perfect For
You're not alone. Most plumbing owners we work with are in one of these situations.
You are the plumber, the dispatcher and the bookkeeper
You answer the phone, price the job, drive the van and do the invoices at night.
You are adding technicians and an office person
You need a way to hand out work, check quality and train apprentices that does not run through you.
Your service and install work pull in different directions
Emergency calls break the install schedule, and nobody is sure which side of the business earns more.
You want a business you can step back from
How it Works
Step 1: Assessment + Strategy
Step 2: Your 90-Day Growth Blueprint
Step 3:Weekly Accountability + Problem Solving
Why Work with a Business Coach for Plumbing Owners?
Meet Eric Lee, a Business Coach for Plumbing Owners
Advice from outside the trades rarely survives a Monday morning of call-outs. So this coaching is built around how a plumbing business really runs: the phone, the van, the quote and the invoice.
Eric Lee has more than 25 years in design and construction behind him, including leading a team of fifty-five as CEO and Design Director of VictorEric Group. He brings what he learned running people, pricing and cash in that business to plumbing companies, and he coaches you on the decisions that sit around the tools. Eric’s work has been trusted by recognized names like Engel & Völkers and featured across respected platforms.
What Makes Our Coaching for Plumbers Different?
A general coach talks about leadership and goals. A plumbing business also has flat-rate against time-and-materials pricing, parts in the van, after-hours cover and builders who pay late, and our coaching works with those facts directly.
Industry-Specific Expertise
Systems Over “Motivation”
Personalized, Not Cookie-Cutter
Real Implementation. Not Just Ideas
Who This Is For
- Work too many hours and still feel behind
- Want stronger profit margins and stable cash flow
- Need better scheduling, dispatch, and team accountability
- Want to hire, train, and retain better techs
- Want to scale without burning out
- Want less after-hours work for you and a fair on-call plan for the team
Construction Coaching Testimonials from Clients Like You
Real Results Plumbers Achieve With Coaching
The work is aimed at four changes in a plumbing business:
-
Higher Revenue & Stronger Margins
Plumbing companies increase revenue while improving profitability by tightening pricing, operations, and sales consistency — so growth becomes predictable, not random. -
A Team That Runs the Day-to-Day Without You
As systems and leadership improve, the business stops relying on the owner to keep things together. Your office, dispatch, and techs operate with clarity. -
Drastically Reduced Work Hours
Owners move from constant reactive work to a structured schedule — with fewer emergencies, fewer late nights, and more time for family and recovery. -
A Business That Can Grow Even When You Step Away
A scalable plumbing company is built to function without owner dependency. Coaching helps you build the systems and leadership depth that makes this real.
The Investment in Your Plumbing Business Growth
Choose the Right Coaching Package for Your Plumbing Company
Private Plumbing Business Coaching
"Timeblock" Pricing-
($3,200 for 10 sessions)
-
-
Ideal for companies with 3+ staff
-
Provides more coaching help to overcome larger issues
-
Best value
Hourly Business Coaching for Plumbers
"pick-my-brain" session-
-
Ideal for companies of all sizes
-
Great for tapping into my knowledge and experience
-
Most flexible option with no commitment
FAQS
Whether you call it a plumbing business coach, a plumbing business consultant or business coaching services for plumbing contractors, it is practical, ongoing help with the business side of plumbing: how you price service and install work, how calls are booked and dispatched, how technicians are trained and checked, and how the numbers are reviewed each week. Eric works through it with you on your own jobs and your own figures.
It starts from plumbing’s real pressure points: call-outs that eat the day, quotes that miss the real cost, parts and van time that never show up in the price, and builders who pay late. Those shape the pricing, scheduling and cash routines we build with you.
That depends on how quickly changes go in. We usually start with the part that hurts most, often pricing or dispatch, and the weekly sessions keep it moving. You will see in your own week whether the phone is quieter and whether jobs are being priced on purpose.
No. A one-truck owner-operator and an owner with several crews both gain from clear pricing and a simple schedule. Building those habits at small scale makes growth easier later.
Yes. We look at whether service calls are flat-rate or time and materials, what each type really costs once van time and parts are counted, and how emergency and after-hours work should be priced. Then we agree on a price book your technicians can follow. The Business Health Check is a good place to start.
Other Coaching Programs for Builders & Contractors
Insights to Grow Your Trades Business
Ready to Build a Plumbing Business That Works for You?
For the wider picture, read about Construction Business Coaching, or take the free Business Scorecard to see where your business stands in eight minutes.
Plumbing business owners go by many names, plumber, plumbing contractor or tradie with a van and a team, but the pressure points are shared: call-outs that eat the day, quotes that miss the real cost and a business that stops when you do. This coaching is for plumbing owners anywhere.
Want to see how a plumbing business makes and keeps money? Read plumbing profit margin: what a plumbing business keeps, and then work out your own numbers.